Don't add late fees to existing invoices; create a new invoice instead
When a late fee is added to an account, I would like for Invoiced to create a new invoice, rather than adding the fee to an existing invoice. It's inappropriate to edit an invoice after it's been sent to the customer. It would be ideal if Invoiced behaved the way QB desktop does when adding finance charges: creating a separate invoice for finance/late charges.
This would also presumably allow the late fee to sync back to QB desktop (as an invoice). That doesn't happen now, causing sync errors because the payment amount in Invoiced doesn't equal the (old) invoice amount in QB desktop. The late fee then has to be manually added to QB, which is a waste of time.
Comments: 2
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30 Nov, '20
Roberta PiketAny hope for this to be implemented soon? I am spending a lot of time fixing the messes created by the current implementation. It's a mess. Nothing should be changing an invoice once it is created and sent to the customer. This is really bad record keeping from an accounting perspective.
Having to manually edit these charges in Quickbooks so the sync can work is even more of a mess.
Tomorrow I will contact support yet again because I am trying to refund charges that never should have been applied to old invoices and it's not working. This wastes the time of your support staff.
Please fix soon! -
22 May, '21
RobertaStill hoping this will be implemented. Editing the invoice on the Invoiced side breaks the QB desktop integration. Since the invoice in QB has the original amount and the Invoiced one has the higher amount, payments cannot sync on these invoices from Invoiced to QB.
As a general rule, Invoiced should NEVER change the amount on an invoice synced from accounting software. This should be ironclad. Every issue I have in Invoiced is due to this basic accounting rule being violated. (See my other feature request to fix the negative sales tax bug.)
Other than this, it's a good product. But this tendency of your software designers to be so cavalier about changing invoice amounts is a disaster for serious businesses.
Roberta