Please fix post-date bug in sync

1 votes

Previously in syncing with QB desktop using the QB Web Connector, if an invoice created in QB was post-dated, it would not sync and get sent until the invoice date. Now, with the new version of the invoiced web connector app, it syncs and is sent immediately no matter what the invoice date (as I found out the hard way). This is a bug; I respectfully request that you fix it.

Not planned Suggested by: Roberta (09 Sep, '20) • Upvoted: 09 Sep, '20 • Comments: 3

Comments: 3

14 Sep, '20
Jared King Admin
Although the QuickBooks Desktop integration will always read an open invoice regardless of the date, if you have automated invoice sending enabled (Settings > Emails > Triggers) then the invoice will not be sent until the date of the invoice.
14 Sep, '20
Roberta Piket
Your response is absolutely incorrect. The invoice is sent on the day it syncs, NOT on the day the invoice is dated. I’m surprised you’re unaware of this as I reviewed it with your service rep Nam less than two weeks ago. Unlsss you have fixed it since then, this bug still needs to be fixed.
14 Sep, '20
Roberta
It looks like this bug has been fixed and invoices that are post-dated in QB are no longer being sent in Invoiced until the invoice date. Thanks for fixing this.