Need notifications for messages received in inbox
There is a feature and default setting where customer responses to email reminders go to an inbox. But there doesn't appear to be any way to know that there are messages in the inbox without going there to check it ... and that assumes you know to check. There is no flag, star, count icon, etc. in the app for unread messages. And there does not appear to be a way to set up notifications about new messages.
If messages in the inbox is the default / recommended setting, then there has to be a way to know to look at it.