Update Email Notifications for Credits Applied

8 votes

Right now when an invoice is closed out using a credit memo an email notification is generated for internal users that lists the invoice as being paid in full. This is misleading because no payment was received and can cause confusion for account reps seeing these emails and thinking a customer actually paid. Please update these notifications to say something more accurate, such as, "This invoice was closed using a credit" or something along those lines.

Under consideration Suggested by: Adam Haney Upvoted: 03 Nov, '20 Comments: 1

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