CC Field on emails
It would be great to be able to CC internal account reps on invoices that go out for their customers. Currently there is only a BCC field but then if the email gets replied to those people get left off.
Comments: 3
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17 Nov, '20
Adam HaneyTo add on to this a little bit...it would also be nice if internal views of invoices (i.e. when reps click thru a link in the email) were not marked as customer views and did not generate notifications saying "X customer viewed their invoice". I know that's kind of a separate issue.
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23 Nov, '20
Jared King AdminAdam, thank you for the feedback! We attempt to detect and suppress views from your internal staff. Unfortunately this only works if they have an Invoiced account, which I am assuming is not the case here.
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08 Apr, '21
QuinnWe would also love to have this feature. It would help us immensely to be able to cc an internal email address without having to add a new contact to the customer. BCC is not terribly useful here.