Send payment processing notification with invoice to ACH customers

1 votes

We are bleeding AutoPay customers that use ACH at the moment because Invoiced has no option to send customer an invoice with a notice saying "Payment processing nothing for your to do" whilst ACH is in transit.

The delay from when ACH starts to when it completes can be up to a week. This often means that the money has been taken out of the customers account and they've yet to receive a notice with invoice to indicate what's happening.

We are up to our 3rd customer where we've had to switch from AutoPay to NET terms and back to them paying late. Some customers just want to see the invoice before it processes. I'm really not happy about this as we're going back to stock standard accounting system grade processes again.

Under consideration Suggested by: Daniel Carrion Upvoted: 17 Feb, '21 Comments: 0

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