Correct Inv# Pushed through authorize.net email notification

1 votes

This has been brought up to you directly, however, it was suggested that I submit this via feature request.

When a payment is made via CC (our gateway is authorize.net), our invoice # is not posted in the correct field of our payments. It should show up in the invoice# field of the email notification so we could search CC payments by our invoice # in authorize.net should we need to. Also, I feel that this is the reason why other invoices #'s on a single payment are not being pushed through the notifications.

I've reached out to authorize.net for guidance where I was agreed with. They suggest that your office review https://developer.authorize.net/. Additionally, they were curious as to where the # that is located in the Invoice# field comes from and how it's generated on your end.

Not planned Suggested by: Kelley Helton Upvoted: 11 Mar, '21 Comments: 1

Comments: 1