Combine Credits and Credit Notes
I have been on Invoiced almost a year and it is still not clear what the difference is between a Credit and a Credit Note. I have never heard of an AR system that has more than one type of credit. Please combine these 2 and refer to them as "Credit Memos", like any other AR system that exists.
Or at least provide some documentation as to what the difference is between the 2 and how each one functions.
Comments: 3
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06 Apr, '21
Jared King AdminThank you for the feedback. Credit balances are a separate concept from credit memos because they solve a different problem (despite the similar sounding name). Credit balances are often used in a subscription billing scenario to handle account credits and adjustments. Credit balances are also often used in trust accounting by the legal profession where the trust balance must be kept separate from operating funds.
We apologize for the confusion. There is documentation on each feature here:
https://www.invoiced.com/resources/docs/payments/credits
https://www.invoiced.com/resources/docs/billing/credit-notes -
07 Apr, '21
AdamYes but not all of your customers are law firms...I have no need of any kind of credit that doesn't affect my AR balance, at least give the option to turn off the Credit Balance if customers want to. It just makes it super confusing how these 2 things function when there aren't 2 separate things to match them in the accounting system.
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12 Apr, '21
Jared King AdminI think the ability to turn off this feature would be a great idea. I agree that if it doesn't suit your business model it just gets in the way.