Allow us to change the time autopay runs
Our clients typically do not have a lot of money in their bank accounts, so running a payment before they get money from their payroll will result in a failed payment. Being able to switch the collection time from 12:01am to a later time would result in less failed payments and confused phone calls from our clients when they receive a failed payment email (even though they have the funds)
Comments: 1
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11 Apr, '23
Andrew BorellWe are facing this issue as well, this would be a HUGE help! Every morning we are following up with declined payments, where the solution is as simple as re-processing the payment because the client has since most likely been payed. If we could modify the autopay attempt to later in the morning -- after paychecks are deposited -- this would alleviate a lot of followup from my team.