Convenience Fees per customer
It would be extremely helpful if this fee could be implemented on a per customer basis. Currently it is only on or off for all customers.
Comments: 11
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07 May, '20
Zach MergedHi, we'd like to have the ability to turn on a convenience fee on a per customer basis vs globally.
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20 Nov, '20
Bryan P MergedAbility to enable or disable convenience on a per invoice basis instead of globally. We only need to charge a convenience fee to cover merchant fees on certain types of transactions and do not want to have them applied globally.
Also, there are questions about the legality of convenience fees per jurisdiction and you may need options or alerts when setting up to ensure that you are complying with state law for your jurisdiction. -
23 Nov, '20
Jared King Admin Merged"convenience fee per customer" (suggested by Zach on 2020-05-07), including upvotes (2) and comments (0), was merged into this suggestion.
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02 Jun, '21
Les Lopez MergedConvenience fees per invoice, per customer, and per location would all be useful settings
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16 Jul, '21
David Feinberg MergedConvenience fees for only non autopay customers would also be very helpful.
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22 Jun, '22
Adam MergedThis would save us a ton of trouble with international clients who can only pay with credit cards and can't go through GoCardless.
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18 Nov, '22
Jared Applebaum MergedAdding a convenience fee for some customers but not for others.
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31 Dec, '22
samantha ross MergedAgree with Adam, we are running into issues with international customer and in certain states.
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17 May
Jared King Admin"Convenience Fee" (suggested by Jared Applebaum on 2022-11-18), including upvotes (4) and comments (0), was merged into this suggestion.
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17 May
Jared King Admin"Convenience Fee per Invoice rather than global" (suggested by Bryan P on 2020-11-20), including upvotes (28) and comments (6), was merged into this suggestion.
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24 May
Jared King AdminI have an update! It is now possible to disable convenience fees for individual customers with the new "Convenience Fees" setting (in the Payments tab) of the customer form.