Smart Chasing cadence steps
When a customer has multiple invoices, if oldest invoice is paid, the next step in the cadence should be re-assigned to the appropriate step depending on how past due that next invoice is
Comments: 3
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03 Aug, '20
Roberta PiketThis would be a great option. I can see how some users might prefer that the current cadence continue, but in many cases a better option is to apply the appropriate the cadence again for the next invoice. So being able to choose would be ideal.
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06 Oct, '20
David EI like this idea. Cadences are great, but still a bit limited. This would work really well for b2b where customers often stretch out invoices and have multiples.
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02 Apr
Daniel CarrionThis along with the inconsistent aproach to chasing AutoPay and non AutoPay customers has been plaguing us.
This reset would help us for NET 30 customers that are hit the middle step, then pay, but have another invoice that's been generated. They never get the first step for that new invoice.