Allow end customers to disable autopay
We currently use Invoiced to bill our customers and have it configured so the customer can enable autopay if they wish.
We've had a loft of complaints recently (related to COVID) as our customers are not able to disable autopay from their dashboards. We have investigated this in the sandbox and can not find a way to allow end customers to turn off autopay once it's enabled.
Can you make it so end customers can disable autopay if they turned it on themselves
Comments: 2
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06 Sep, '22
Leo FischerThis defies logic. Imagine Amazon or any other online portal not allowing you to remove your CC on file!!! As far as I can see, that is also not an option.
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03 Nov, '22
Ingrid HouseThis feature is something that should be controlled by the customer. Our billing team does not have the bandwidth to constantly address this. It would be much appreciated if you make this an option controlled by the customer as soon as possible.