Email settings by customer

39 votes

It is very frustrating that I cannot control which customers get copies of invoices when their subscription bills. Some customers want a paid receipt to go out by email others do not want it. Currently it's set at an account level. Please allow a on off setting at the customer level.

Under consideration Suggested by: Richard (23 Apr, '20) • Upvoted: 16 Nov, '23 • Comments: 4

Comments: 4

06 Oct, '20
David E
It would be great if New Invoice email and Invoice Reminder was an option in Cadence. It could then be assigned by customer or customer type (retail/wholesale).
26 Oct, '20
Jaclyn Vagueiro
I would also like to send invoices to select customers as some customers do not want the copy and others insist each month! Please allow a on/off email trigger per specific customer.
23 Feb, '21
David
It would be a tremendous value add if there was a way to select certain customers or invoices to not be emailed out with the trigger function. Currently all invoices are emailed at one time.
23 Nov, '22
Mario
My customers are yelling at me to be able to change in the customer portal what emails they receive and don't.