Our customers made these suggestions for improving Invoiced. Suggestions for improving Invoiced.
Adding late payment penalties on missed payment plans
I am a criminal defense attorney charging a one time capped hourly fee. It's much easier to bill the entire amount on one invoice and then set up minimum invoices ...
Under consideration
Adjust timing of when and invoice reflects as Past Due
Past due should be based on the day after the due date of any invoice. We have noticed that invoices show as late on the due date. Please update your system to ...
Under consideration
Update Parent Customer field via spreadsheet
It would be helpful to update the Parent Customer field with a spreadsheet upload. It’s not a field in the customer spreadsheet upload options, but “bill to parent” is.
Under consideration
Schedule a payment in the customer portal
Allowing the customer to schedule a payment using CC or ACH for a date in the future instead of "Pay Now".
Under consideration
Format text in notes
It would be helpful to be able to underline, bold, italicize or color the text in a collection note to emphasize important things.
Under consideration
Pause chasing an invoice until the promise-to-pay
We talk to customers and get a promise to pay and add it on Invoiced.com. If they have already promised they will pay an invoice, there is no point in chasing them ...
Under consideration
Ability to include notes on customer exports
The ability to include the notes field on customer exports would be useful
Under consideration
Calculate Auto Pay date based on Due Date
Currently, Auto Pay calculates on Invoice date - which makes it not work if you have more than 1 Payment term. For example - N30 - you can set Auto Pay to execute in ...
Under consideration
Assign Custom Invoice Templates by Customer
It would be useful if we could assign different custom invoice / statement templates to individual customers along with the default template set in the Appearance ...
Under consideration
Allow end customers to disable autopay
We currently use Invoiced to bill our customers and have it configured so the customer can enable autopay if they wish.
We've had a loft of complaints recently ...
Under consideration
Allow parent-level customer accounts to submit a single payment across all child-level invoices
Currently a parent-level customer account contact can only access one child-level customer invoice at a time for payment. It would be useful if a parent-level ...
Under consideration
History Tabs need to show all history, especially email
There was a recent change that moved invoice sending history to the customer email chain. I would prefer to see all email history for an invoice on the history tabs ...
Under consideration
Add Detail lines for Note logs
Make it capable for us to add Call/Email information for each note Like a header that we can see when going into the collection note screen
Example: ...
Under consideration
Direct Debit for Sign up Pages
Please add direct debit as an option for customers to use on Sign up pages. Please make it an optional/cofigurable item. We're going to be using GoCardless and unable ...
Under consideration
Make line item detail in invoice url optional
This would be necessary for customers that are subject to special pricing or bundles. Hiding the line item detail and just showing the balance due would work and ...
Not planned
Ability to merge custom fields into SMS templates
Similar to existing functionality in the email templates, it would be useful if we could use custom field data from the customer profile or invoice details in SMS ...
Under consideration
One receipt
We have several customers who pay a large number of invoices at once and would like to receive only one receipt instead of one for each invoice paid.
Under consideration
Notifications for chasing failures
Any time a chasing email fails to send (email bounce, invalid email address, system bugs, etc.) it would be useful to get an email notification or report so we know ...
Under consideration
The minimum threshold of generate late fees
We would like to have a solution not to generate late fees for past due invoices where the amount is < $25 or £25.
Because of this functionality, Late fee invoices ...
Under consideration
Customize table on customer page
It would be nice to edit the columns for the table on the customer page. We'd like to have some invoice details shown in the columns there. This saves time from ...
Under consideration
Forward emails from the inbox
Under consideration
Mass delete Customers and Invoices
To have the option to delete customers and invoices in bulk. Right now the only way, from the UI, to delete customers and invoices, you have to go in each of then to ...
Under consideration
Customize User Notification Emails
It would be helpful if we could modify the content of the internal user notification emails and include merge fields. For example - modify the "invoice has been paid ...
Under consideration
Convenience fees
Enable the ability for the fee to be more specific. For example, for the the fee to be for only customers NOT on auto pay? Therefore, a customers paying with credit ...
Under consideration
Download as CSV from Customer portal
I see we are having `Download as CSV` from our invoiced.com portal. But the Customer Portal from where a user login using generated SignIn link doesn't have any ...
Under consideration
Make the "New Invoice Email" trigger part of the chasing sequences
This would allow us to determine when each new invoice gets emailed instead of it getting auto-emailed 5 min after it is created. We'd like to be able to set the ...
Under consideration
Additional notes field for subscriptions
We miss a very important feature for subscriptions. It is the "Additional notes" field, that is available for invoices normally. Actually when a subscription creates ...
Under consideration
Payment Method (Card Type) Export/Report
A report that details payments by card type (Visa, AMX, etc). Exports card type back to Quickbooks.
Under consideration
One-time coupon codes for sign up pages
Sign up pages currently don't have the ability to reflect a one-time coupon code as a discount that doesn't impact the recurring monthly amount. This would be helpful ...
Under consideration
Implement WCAG2.1 web accessibility guidelines
Under consideration
Use variables in template footer fields
Under consideration
Customer portal option to pay outstanding balance
The pay all invoices interstitial should be configurable to show pay full balance or past due balance only options.
Most places will stipulate that you have to pay ...
Under consideration
Enable autopay at the subscription level
Have the ability to add autopay that only applies to Subscriobtion invoices
Under consideration
CC Field on emails
It would be great to be able to CC internal account reps on invoices that go out for their customers. Currently there is only a BCC field but then if the email gets ...
Under consideration
Add email template option to invoice cadence
Need the ability to send a different email template for each step in the invoice cadence.
Under consideration
No invoice numbers for draft invoices
Instead of auto generating invoice numbers, leave the field blank until the invoice is issued.
Currently the numbering continues after the draft invoice - so if it ...
Under consideration
Show the most recent updated timestamp on email threads in the recent emails box
It would be helpful to see the most recent updated timestamp in the recent emails box in the customer profile to demonstrate when a new follow-up email has been ...
Under consideration
Bulk Invoice Writeoff
It would be useful to have a way to write off a set of invoices in bulk. Currently you must click the writeoff button one at a time, and there's no way to do a ...
Under consideration
Mobile App
iOS/Android mobile app with ability to see Dashboard, Estimates and Invoices, so that I can issue invoice immediately after getting estimate approved at any time!
Under consideration
Ability to search within the Inbox
It would be beneficial to be able to search for a customer within the Inbox without having to go through the pages 100 items at a time to find the message you are ...
Under consideration
Move Line Item from One Invoice to Another
We would like the ability to transfer a line item on one invoice to another invoice instead of manually having to delete and input.
Under consideration
Email Options for contacts - invoice only, notices only and one for both
We have clients that want only invoices to an invoice only email, others that only want problem notices and some clients that wants everything. Having the option of ...
Under consideration
Ability to add notes directly to a task
Currently, when filtering through Activities Tab, the last customer note would populate. Adding the ability to add notes to tasks directly would be helpful.
Under consideration
Change bank account status from unverified to disabled when verification fails in the payment gatewa
When customers repeatedly enter the wrong verification amounts, payment gateways usually disable the payment source. The customer needs to delete their bank account ...
Under consideration
Show Invoice Total
I spend a lot of time on the "Invoices" tab (Drafts, Outstanding, Past Due, etc)
Would it be possible to add a total to these screens so that at a glance I can see ...
Under consideration
Ability to add multiple phone numbers per contact
Don't think this needs explaining, office phone, cell phone, etc.
Under consideration
Allowing "sorting" columns in Reports
Currently there is no live sorting option which forces continues changes when wanting to sort columns live.
Under consideration
Update the "Update" Emails to have ALL payments that went out that day.
With the new notification emails, the "Recent Activity" does not state enough info that is relevant. It basically shows 5 recent things which is only 2 clients worth ...
Under consideration